Privacy Policy

Scope and Application

This document outlines the privacy policy of services provided by eHIRE Smart Solutions (pvt) Ltd. registered under the company registration act in Sri Lanka (Companies Act No 7 of 2007). This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online when you using eHIRE service provided via Website (www.ehire.lk) or eHIRE mobile application enabled to download via multiple mobile application platforms such as ‘Appstore’ and ‘Google play’. PII, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how eHIRE will collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website/ Mobile Application.

Objective of collecting client data

When downloading eHIRE mobile app or visiting/ registering on eHIRE website, as appropriate, you may be asked to enter your phone number, email address or other required details to help you with your experience. Moreover, to provide a better service eHIRE will be collecting following information at the time of installing eHIRE Mobile application.

Location Information - When you use the Services for transportation or delivery, we collect precise location data about the trip from the eHIRE app used by the Driver. We may also collect the precise location of your device when the app is running in the foreground or background. We may also derive your approximate location from your IP address.

Transaction Information: eHIRE collects transaction details related to your use of our Services, including the type of service requested, date and time the service was provided, amount charged, distance travelled, and other related transaction details.

Call and SMS Data: Our Services facilitate communications between Users and Drivers. In connection with facilitating this service, we receive call data, including the date and time of the call or SMS message, the parties’ phone numbers, and the content of the SMS message

Log Information: eHIRE might collect required login information including connectivity details such as IP address and session details, date time and other system related activity which is important to our service.

Device Information: We may collect information about your mobile device, including, for example, the hardware model, operating system and version, software and file names and version, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.

Storing the information

For your convenience we may store your information longer than 30 days in order to expedite future orders, and to automate the billing process.

Sharing the Information

eHIRE will share the information for following requirements.

With Drivers to enable them to provide the Services you request. For example, we share your name, photo (if you provide one), average User rating given by Drivers, and pickup and/or drop-off locations with Drivers.

With your employer (or similar entity) and any necessary third parties engaged by us or your employer (e.g., an expense management service provider), if you participate in any of our enterprise solutions.

With third parties to provide you a service you requested through a partnership or promotional offering made by a third party or us.

In response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process and law enforcement authorities.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties which is not have a connection with eHIRE. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

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